Equine Bedding Terms & Conditions

 

Important customer update – COVID 19

We are working hard to ensure we deliver as quickly as possible. However please be aware that due to the current COVID 19 situations, we may encounter unexpected delays and your order may take longer than usual to be delivered. Whilst we have no delays to date, the situation remains fluid and surges in demand may cause some delays in the future. All couriers are offering contactless deliveries to ensure you receive your items as quickly and safely as possible. We would like to thank you for your continued patience and understanding during these difficult times.

Pallet Sizes

Loaded pallet dimensions 120 x 150 x 230cm high, 35no. 20kg bales on each pallet

Delivery

  • We aim to deliver within 3-5 working days of receipt of any orders/payment.
  • The courier will call you to arrange a delivery date and approximate time of delivery.
  • If there are any access issues, please contact us by email or telephone when placing your order.

 

Damages

  • We ask that all deliveries are checked upon delivery and if possible, please provide photographic evidence of any damaged items.
  • Please make us aware of any damages within 24hrs by either email: equine@terravesta.com or telephone: 01522 731873.
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